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Exam : ISEB BH0-005
Title : ISEB Certificate in Software Asset Management Essentials


1. An organisations software policy should include information in many areas.
Which of the above areas should be included?
A. All of them
B. 1, 3 and 4 only
C. 1, 2, and 3 only
D. 2, 3 and 4 only
Answer: C

2. Which one of these organisations is responsible for ensuring that the software in use is genuine?
A. Original Equipment Manufacturer
B. Publisher
C. Software reseller
D. None, the onus is on the user organisation.
Answer: D

3. Which of the following BEST describes the process of license novation?
A. SAM team must inform re-seller that license has been transferred to another department.
B. Software manufacturer allows usage rights to be changed.
C. Software manufacturer allows ownership in unwanted software licenses to be sold to another organisation
D. Software manufacturer allows the transfer of software licenses and contracts when an organisation reforms itself or restructures.
Answer: D

4. Which of the following organisations would you LEAST expect to contact for advice on SAM?
A. BSA
B. BSI
C. FAST
D. itSMF.
Answer: D

5. Which of the following is NOT one of the SAM Logistics processes?
A. Requirements definition
B. Retirement.
C. Licensing Compliance
D. Procurement.
Answer: C

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